How Can We Help?
About Us
We are is a vibrant outsourced call centre based in Perth . We specialise in outbound telemarking, telesales, inbound sales and service and retention activities
We don’t just make and take calls. We work with you to understand exactly what you need to meet your business objectives and then we set about delivering that in the most appropriate way for you.
We tailor both our telemarketing services to suit the individual needs of each and every customer and build in flexibility to adjust as we work through and learn during a campaign.
All of our clients can expect a team that will get to know you and your company’s products and services in detail, so you gain an addition to your internal sales force who works towards your goals.
Our Belief
Honesty & Integrity
We believe that honesty is key to establishing lasting relationships; we uphold the highest standards of conduct with customers, partners, co-workers and the community.
Communication
Effective and timely communication is essential for building successful relationships with our customers, partners and co-workers.
Accountability
We ensure our success by being accountable to our customers, partners and, above all, to each other.
Teamwork
We work together to accomplish our goals and to meet the needs of our customers. We take pride in excellence, learn from our mistakes and celebrate our accomplishments as a team.
Creativity
We develop novel, innovative business solutions. We anticipate & embrace change in our markets and within our own organization.
Customer Focus
Our customers are our first priority. We do everything to fulfil their needs and find innovative ways to create value for them.
Projects
We help both challenger brands and the unsung heroes outperform their competitors by creating award-winning campaigns.
The results we deliver speak for themselves.
What We Do
Lead Generation Telemarketing Agency Perth, Western Australia
Telemarketing is a great way to give your brand a voice, a personality and boost two-way conversations between you and your customers. Engagement is key.
Lead Generation
Appointment Setting
B2B Telemarketing Services
Customer Care Telemarketing
Manage LinkedIn Services
It’s Personal
Easier to Entice a Conversation
Enhances 1-to-1 Marketing
More Intelligence Gathering
Increase the reach of your message
Words On The Street
"We have engaged Telestar Marketing as part of our extended sales team on a number of projects, and we have been very satisfied with their performance. They has helped us increase our sales by prospecting and qualifying contacts in order to drive seminar attendance. They have also provided us qualified leads through call backs and follow-ups after these events. We have recently expanded our relationship with Telestar Marketing to also engage them in outbound cold calling to generate leads and face-to-face meetings for our sales staff. I look forward to our continued relationship with Telestar"
Marketing - Real Estate Principal, South Perth
“I am always eager to get started when we have a campaign with Telestar Marketing. Everyone on the team is professional and very easy to work with and, best of all, they produce quality leads that generate real opportunity for us. Their process is unique and very efficient in order to ensure that appointments are met, and to our satisfaction. I look forward to continue partnering with Telestar Marketing in our future marketing initiatives!”
Managed IT Services; Sales, Perth, Western Australia
"From the outset Telestar Marketing have consistently provided a very professional level of service. Their feedback from the calls is exemplary; clear and concise and they have shown a great level of flexibility in terms of the various outbound calling tasks we have instructed them to carry out. We would recommend them without a doubt to anybody considering utilising their services. Keep up the great work!”
Simon Pinner, Sales Director
"The Telestar Team epitomise the outsource model. Highly professional and focused they provide specialist resource in areas where we are deficient thereby freeing up valuable time for us to concentrate on core activities whilst allowing them to create additional strands of business for us. I would highly recommend Luana and The Team"
Jon Leslie, Managing Director – Finance Group Western Australia
"We have worked with Telestar Marketing now for over 2 years. Our team have generated regular appointments and quotes over this period and helped us to make a real impact in the Western Australian market.
I would like to thank you for not only finding me a number of opportunities to explore, but for finding me some good quality qualified prospects. Every call has been a good one. Thank you for your professionalism and I hope we engage you and your company on some further campaigns. I have enjoyed working with you"
IT Infrastructure; Account Executive
“We have been very impressed by how well Telestar was able to understand our business, ramp up quickly and get our salespeople in front of the right prospects for us to sell. We have used several other firms that haven’t provided us near the results Telestar has"
Large Storage Solutions Provider; Owner/Partner John Wynton
"Telestar Marketing has exceeded my expectations. They are very professional, great at what they do and they have integrated seamlessly into our sales team. They focus on new accounts and still get new opportunities”
Greg Simpson State Manager
"Luana took our general specification for targeting clients, honed the process, trained up his staff and delivered consistent, excellent results week after week. We were also delighted with both Nigel’s and his staff’s easy manner – nothing was ever a problem, a pleasure to work with. Fully recommended”
Cian Duggan Director- Perth Management Software Company
"Luana and her team did an exceptional job getting through to the decision makers in most cases and resulted and a big improvement on appointments and also the information provided on each call compared to our previous telemarketing campaign"
Paul White CEO
“Luana and her team deliver just what we were looking for. We are confident that when a campaign is managed by Telestar Marketing and that they will be an integral part of our business development process, embracing our ethos and style, making the outsourcing of our telesales invisible to our new clients”
Katey Lester, Business Manager
"Thank you for the updated database and for your services to date I appreciate your efforts and your never say die attitude they are talents and a tenacity not found frequently"
Bryan Pemberton – Operations Manager Perth
"An excellent result. The work is much appreciated and the two way communication was beneficial in optimising the outcome"
Sara James – Perth Style Company
“It’s all about results and that’s what Telestar Marketing delivered. I would have no hesitation in recommending Luana and her team and have done so already.”
Perth Managing Director - Advertising Agency Perth
"Excellent and would recommend without hesitation. Good communication, excellent reporting systems and above all – excellent results. Would not fail to recommend. A pleasure to work with"
Jayne Packer - Marketing Executive, Perth, Western Australia
"I gave Luana and her team a hard job to do, they did it well, when asked and reported their days activity in an easy to use report. Their days work lead to a big contract for the company. Will use again"
Ken Murdoch, General Manager
“Telestar Marketing carried out a project for our company. The project was carried out carefully, properly and delivered a great deal of useful information”
John Blauthe - Automotive Data Provider
"An excellent result. The work is much appreciated and the two way communication was beneficial in optimising the outcome"
Dave Gilmore General Manager
“Luana and her team performed the task set out beautifully. We got some AMAZING feedback from clients as well as valuable information.”
Jayne Sharp - Gym Manager Mosman Park
“They team did a great job. I’m very pleased with the result. Luana, is very professional and put all the attention to the project, I would hire her again for sure”
Sales Manager for Digital Company
“Absolutely brilliant and would recommend to anyone. A high call and conversion rate.”
Jess Moore Marketing Manager Perth, Western Australia
"I’m really impressed with the volume of leads that we have been getting through from Telestar. They have also done a great job of updating our old data”
Neil Atkinson Business Development Manager
“Emma is great and extremely capable. Our work was hampered somewhat by a number of unexpected factors but she’s up there with the best.”
Paul Bennett, Progress Learning, Training Consultancy
“I would highly recommend Luana. She took time to understand our product and communication was very good.”
Billie Nixon – Business development
“A pleasure to work with, open, transparent and hard working”
Chris Shillito-Business Manager – School Providers
“Thank you once again Emma, for the outstanding service from you and your team”
Roseanne Aitken - Specialist Medical Product Supplier